{"id":28547,"date":"2022-11-25T15:16:30","date_gmt":"2022-11-25T15:16:30","guid":{"rendered":"https:\/\/fipmed.co\/fip-return-policy\/"},"modified":"2025-01-22T06:27:21","modified_gmt":"2025-01-22T06:27:21","slug":"fip-return-policy","status":"publish","type":"page","link":"https:\/\/fipmed.co\/sk\/fip-return-policy\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru spolo\u010dnosti FIP"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28547\" class=\"elementor elementor-28547 elementor-34\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3897a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3897a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32e3bf0\" data-id=\"32e3bf0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7b81b6 elementor-widget elementor-widget-text-editor\" data-id=\"c7b81b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-kerning: none;\">Toto s\u00fa na\u0161e z\u00e1sady vr\u00e1tenia tovaru spolo\u010dnosti FIP. Sme presved\u010den\u00ed o \u00fa\u010dinnosti na\u0161ej terapie GS-441524. Ak na\u0161a terapia GS-441524 nedok\u00e1\u017ee zachr\u00e1ni\u0165 va\u0161u ma\u010dku pred FIP, vr\u00e1time v\u00e1m 50 % za v\u0161etky nepou\u017eit\u00e9 f\u013ea\u0161ti\u010dky, ako aj za neotvoren\u00e9 tabletov\u00e9 pr\u00fa\u017eky. Produkty nem\u00f4\u017eeme \u010falej pred\u00e1va\u0165, ale bud\u00fa darovan\u00e9 \u00fatulkom pre ma\u010dky.     <\/span><\/p>\n<p><span style=\"font-kerning: none;\">Upozor\u0148ujeme, \u017ee t\u00e1to n\u00e1hrada sa vz\u0165ahuje len na majite\u013ea, ktor\u00e9ho ma\u010dka uhynula a nebola zachr\u00e1nen\u00e1 napriek tomu, \u017ee bola riadne lie\u010den\u00e1 produktmi spolo\u010dnosti Fipmed minim\u00e1lne 14 dn\u00ed.  <\/span><\/p>\n<p><span style=\"font-kerning: none;\">Zak\u00fapen\u00fd tovar mus\u00ed by\u0165 nepou\u017eit\u00fd a v rovnakom stave, v akom ste ho dostali.<br \/>\nTaktie\u017e mus\u00ed by\u0165 v p\u00f4vodnom obale. <\/span><\/p>\n<p><span style=\"font-kerning: none;\">T\u00e1to z\u00e1ruka sa vz\u0165ahuje na f\u013ea\u0161ti\u010dky alebo tabletky zak\u00fapen\u00e9 do 21 dn\u00ed od podania reklam\u00e1cie.<br \/>\nNa pokrytie prepravn\u00fdch poplatkov, prepravn\u00e9ho materi\u00e1lu, pr\u00e1ce a transak\u010dn\u00fdch n\u00e1kladov, ako s\u00fa poplatky platobnej br\u00e1ny, \u00fa\u010dtujeme poplatok 80 USD. <\/span><\/p>\n<p><span style=\"font-kerning: none;\">Neotvoren\u00e9 f\u013ea\u0161e by sa mali skladova\u0165 pri teplote 3 &#8211; 8 \u00b0C alebo pri izbovej teplote v pr\u00edpade kaps\u00fal, mimo dosahu priameho slne\u010dn\u00e9ho svetla, a\u017e k\u00fdm n\u00e1m nebud\u00fa vr\u00e1ten\u00e9.<\/span><\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">Aby sme zabr\u00e1nili zneu\u017eitiu, budeme na spracovanie va\u0161ej \u017eiadosti potrebova\u0165 minim\u00e1lne tieto dokumenty:<\/span><\/p>\n<ol>\n<li>Prilo\u017ete spr\u00e1vu o diagn\u00f3ze FIP v\u00e1\u0161ho dom\u00e1ceho zviera\u0165a a krvn\u00e9 testy na potvrdenie FIP.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li>Z\u00e1znamy z klinickej anamn\u00e9zy od veterin\u00e1ra, ktor\u00fd lie\u010dil va\u0161e zviera, ako aj potvrdenie lek\u00e1ra o \u00famrt\u00ed va\u0161ej ma\u010dky na FIP.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li>D\u00e1tumov\u00e9 potvrdenia od toho ist\u00e9ho veterin\u00e1ra.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li>Vyplnen\u00fd formul\u00e1r na vr\u00e1tenie (stiahnite si ho <a href=\"http:\/\/fipmed.co\/wp-content\/uploads\/2023\/11\/FIPMed_Returns-Form.pdf\">tu<\/a>)<\/li>\n<li>Bankov\u00e9 \u00fadaje &#8211; platba m\u00f4\u017ee by\u0165 vykonan\u00e1 len v\u00e1m alebo o\u0161etruj\u00facemu veterin\u00e1rnemu lek\u00e1rovi.<\/li>\n<\/ol>\n<p>Poskytnutie uveden\u00fdch dokumentov na podporu va\u0161ej \u017eiadosti n\u00e1m pom\u00f4\u017ee spracova\u0165 a vystavi\u0165 refund\u00e1ciu bezodkladne.<br \/>\nAk budeme potrebova\u0165 viac inform\u00e1ci\u00ed na podporu va\u0161ej \u017eiadosti, m\u00f4\u017eeme kontaktova\u0165 v\u00e1\u0161ho poskytovate\u013ea veterin\u00e1rnej starostlivosti alebo v\u00e1s. <\/p>\n<p><span style=\"font-kerning: none;\">  Ak tak neurob\u00edte, va\u0161a poh\u013ead\u00e1vka nebude vyplaten\u00e1, pokia\u013e nenastan\u00fa v\u00fdnimo\u010dn\u00e9 okolnosti.<\/span><\/p>\n<p><span style=\"font-kerning: none;\"><b>POZN\u00c1MKA:<\/b><\/span><\/p>\n<p><span style=\"font-kerning: none;\">&#8211; T\u00e1to z\u00e1ruka sa nevz\u0165ahuje na n\u00e1kupy uskuto\u010dnen\u00e9 prostredn\u00edctvom darcovsk\u00e9ho programu.<\/span><\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">&#8211; Z\u00e1kazn\u00edci bud\u00fa zodpovedn\u00ed za n\u00e1klady na sp\u00e4tn\u00fa prepravu, ako aj za po\u010diato\u010dn\u00fa prepravu.<\/span><\/p>\n<p><span style=\"font-kerning: none;\">&#8211; Po prijat\u00ed va\u0161ej polo\u017eky ju skontrolujeme a ozn\u00e1mime v\u00e1m, \u017ee sme vr\u00e1ten\u00fa polo\u017eku dostali.<br \/>\nPo kontrole polo\u017eky v\u00e1s budeme r\u00fdchlo informova\u0165 o stave vr\u00e1tenia pe\u0148az\u00ed. <\/span><\/p>\n<p>&#8211; Vr\u00e1tenie pe\u0148az\u00ed na v\u00e1\u0161 \u00fa\u010det je mo\u017en\u00e9 do 14 pracovn\u00fdch dn\u00ed od prijatia tovaru v na\u0161om sklade.<\/p>\n<p>&#8211; Po dokon\u010den\u00ed procesu vr\u00e1tenia pe\u0148az\u00ed v\u00e1m za\u0161leme e-mail.<\/p>\n<p><span style=\"font-kerning: none;\">&#8211; Ak bude va\u0161e vr\u00e1tenie akceptovan\u00e9, iniciujeme vr\u00e1tenie pe\u0148az\u00ed na va\u0161u kreditn\u00fa kartu alebo bankov\u00fd \u00fa\u010det.  <\/span><\/p>\n<p><span style=\"font-kerning: none;\">&#8211; V z\u00e1vislosti od obmedzen\u00ed vydavate\u013ea karty dostanete peniaze sp\u00e4\u0165 do ur\u010dit\u00e9ho po\u010dtu dn\u00ed.<\/span><\/p>\n<p><span style=\"font-kerning: none;\">&#8211; Pri vr\u00e1ten\u00ed tovaru n\u00e1m zaplat\u00edte prepravn\u00e9. N\u00e1klady na dopravu sa nevracaj\u00fa. <\/span><\/p>\n<p>&#8211; Nem\u00f4\u017eeme schv\u00e1li\u0165 ani zaru\u010di\u0165, \u017ee va\u0161a poistn\u00e1 udalos\u0165 bude vyplaten\u00e1, k\u00fdm nebudeme ma\u0165 kompletne vyplnen\u00fd formul\u00e1r poistnej udalosti a nedokon\u010d\u00edme jej pos\u00fadenie.<\/p>\n<p>&#8211; \u017diadne polo\u017eky, ktor\u00e9 nesp\u013a\u0148aj\u00fa na\u0161e pokyny pre vr\u00e1tenie alebo s\u00fa vr\u00e1ten\u00e9 bez potvrdenia o vr\u00e1ten\u00ed, nebud\u00fa vr\u00e1ten\u00e9.<\/p>\n<p><span style=\"font-kerning: none;\">Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa sp\u00f4sobu vr\u00e1tenia n\u00e1kupu, kontaktujte n\u00e1s.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Toto s\u00fa na\u0161e z\u00e1sady vr\u00e1tenia tovaru spolo\u010dnosti FIP. Sme presved\u010den\u00ed o \u00fa\u010dinnosti na\u0161ej terapie GS-441524. Ak na\u0161a terapia GS-441524 nedok\u00e1\u017ee zachr\u00e1ni\u0165 va\u0161u ma\u010dku pred FIP, vr\u00e1time v\u00e1m 50 % za v\u0161etky nepou\u017eit\u00e9 f\u013ea\u0161ti\u010dky, ako aj za neotvoren\u00e9 tabletov\u00e9 pr\u00fa\u017eky. Produkty nem\u00f4\u017eeme \u010falej pred\u00e1va\u0165, ale bud\u00fa darovan\u00e9 \u00fatulkom pre ma\u010dky. Upozor\u0148ujeme, \u017ee t\u00e1to n\u00e1hrada sa vz\u0165ahuje [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/pages\/28547"}],"collection":[{"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/comments?post=28547"}],"version-history":[{"count":1,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/pages\/28547\/revisions"}],"predecessor-version":[{"id":28548,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/pages\/28547\/revisions\/28548"}],"wp:attachment":[{"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/media?parent=28547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/categories?post=28547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fipmed.co\/sk\/wp-json\/wp\/v2\/tags?post=28547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}