Contact Us

We’re here to help! Feel free to contact us. If you have any questions, concerns, or feedback, please don’t hesitate to get in touch with us. Our dedicated customer support team is ready to assist you in any way we can.

How to Reach Us

Email:

Feel free to drop us an email at support@fipmed.co. We aim to respond to all inquiries within 2 hours, including weekends and holidays. Whether you have a question about our products, an issue with your order, or need assistance with returns, our team is here to provide you with a prompt and helpful response.

Live Chatbot:

For real-time assistance, we offer a convenient live chat feature on our website. Look for the chat icon in the bottom right corner of your screen, and click to start a conversation with our chatbot, Clawdia. Whether you need help navigating our site, have questions about our offerings, or require support during the purchasing process, she is here to assist you promptly. She will be happy to answer your questions, provide product recommendations, or assist you with any concerns you may have.

Social Media:

Connect with us on social media. We’re active on Facebook. Follow us to stay updated on the latest product launches, exclusive promotions, and more. Feel free to reach out to us through direct messages or by tagging us in your posts. We love hearing from our customers and engaging with our community.

Your satisfaction is our top priority, and we’re committed to providing exceptional customer service. We value your feedback and appreciate your time in reaching out to us. We strive to continuously improve your experience, and your input plays a crucial role in that process.

Thank you for choosing FipMed. We look forward to assisting you!